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<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span><br><br><h1><strong>Come Join Our Team!</strong></h1><div>Assignr is a SaaS platform used by referee/umpire associations and sports leagues to manage, assign and pay sports officials.<br><br></div><div>We work with over 50,000 referees and umpires worldwide, and provide easy-to-use tools to manage the schedule, assign officials to games, communicate, and pay officials across a multitude of sports.&nbsp;</div><div><br>Assignr is a growing company, with the addition of several state soccer referee associations in the United States, and our work with the Officials Management Group.&nbsp;</div><div><br>We strive to provide outstanding support to our customers, and we are looking for a team member to help us out. Most of our customer support is provided via email, although we do provide some support by phone and via Zoom web conference.</div><div><br></div><div><strong>As a member of the Assignr support team, you will:</strong></div><ul><li>Respond to and handle tech support tickets, including resetting passwords, helping customers navigate and use the system, and scheduling/conducting short Zoom walk-throughs for more challenging support questions.</li><li>Develop the technical support knowledge base of our software platform, including writing help documents and creating how-to video tutorials.</li><li>Answer incoming customer phone calls to listen to and resolve issues, answer questions, and capture feedback for how Assignr can improve the user experience.</li><li>Troubleshoot technical issues within the system and solve problems as they arise.</li></ul><div><strong>Requirements</strong></div><ul><li><strong>Autonomy: </strong>We’re looking for someone who can work independently with minimal guidance or oversight.</li><li><strong>Attention to Detail: </strong>You are thorough and accurate when reading, interpreting and performing tasks.</li><li><strong>Client Relations/Customer Service: </strong>You enjoy providing great service to our customers.</li><li><strong>Communication: </strong>You are fluent in English, and can effectively listen and share knowledge and information with others. You communicate effectively, both in written and oral forms, using proper spelling and grammar.</li><li><strong>Problem-Solving Skills: </strong>You use critical thinking skills to work through the details of a problem to reach a solution.</li><li><strong>Resourcefulness: </strong>You can creatively handle new situations or difficulties skillfully and promptly.</li><li><strong>Taking Initiative + Self-Driven: </strong>You can see an opportunity or need and act upon it without being asked or told. You like making things happen, rather than waiting for something to happen.</li></ul><div><strong>Working Hours</strong></div><ul><li>This is a full-time contract position. We expect the workload to be approximately 35 hours per week.</li><li>At least half of your work time should be scheduled within Eastern time working hours of 9am-5pm, Monday-Friday.&nbsp;</li><li>You must be located in the Pacific, Mountain, Central, or Eastern time zones.</li><li>This position is not eligible for work visa sponsorship.</li></ul><div><strong>Benefits</strong></div><ul><li>USD $25/hour</li><li>Flexible schedule</li><li>No expectations for evening or weekend work</li><li>Fully remote position – you just need a laptop and reliable Internet access.</li></ul><div><strong>Required Education and Experience</strong></div><ul><li>Minimum formal education of high school diploma or GED.</li><li>Intermediate computer knowledge a must, including the use of web apps in general, and understanding web technology from an end-user’s perspective.</li><li>Ability to independently learn and implement new technologies quickly.</li></ul><div><strong>Preferred Education and Experience</strong><br><br></div><div>Previous experience handling technical support for a SaaS company is highly preferred.</div><div><br><strong>To Apply</strong></div><div><br>We will only accept applications through our online job application form. Applications will be reviewed on a rolling basis until the position is filled.&nbsp;</div><div><br>You can access our online job application at <a href="http://www.assignr.com/jobs/apply">www.assignr.com/jobs/apply</a></div><div><br>Questions can be sent to jobs@assignr.com. No phone calls please.</div>

Remote Customer Support Specialist

<div>The mission of Customer Support is to provide assistance when customers have questions about our LeadSimple products, service or are experiencing issues. The focus is on how the customer is interacting with the product to improve full adoption and deliver a customer experience that aligns with our customer obsession vision.&nbsp;<br><br></div><div><strong><br>A day in the life of…<br></strong><br></div><ul><li>Track and Surface Customer Requests and Feedback - Tracks customer requests and effectively communicates the details to the engineering team to complete the request.&nbsp;</li><li>Evaluate Client Tickets and Delegate to Applicable Team - Demonstrates clear knowledge of what LeadSimple can and can’t do. Takes client requests, creates tickets, evaluates, then passes to the appropriate internal department.</li><li>Maintains a High Degree of Customer Satisfaction - Measured by promoter scores, response time, and ticket ratings</li><li>Provide Consolidated Client Feedback - Recommend service and product enhancement to improve the sales potential and customer satisfaction. Minimum of 3-5 actionable insights and changes per quarter gleaned from client interaction.</li><li>Maintains Educational Resources - Continuously update educational resources including training documentation, training courses, &amp; videos.</li><li>Facilitate Video/Phone Calls with Clients - Able to facilitate video/phone calls with clients at any time during working hours.</li><li>Participate in Weekly Team Meetings - Participate in and provide value to the team meetings every week.</li><li>Maintain Metrics - Meet or exceed CSAT score, response time, &amp; ticket rating goals set on a quarterly basis.</li><li>Develop Skills Necessary to Manage Future Client Implementation Projects - Seeks out information and knowledge for future plans to effectively manage capacity to handle a pipeline of 8-10 proposals per month.</li><li>Build Custom Solutions - Consult with customers and build custom solutions based on their needs.</li></ul><div><strong><br>Expectations for your first 90 days:<br></strong><br></div><ul><li>Confidence in handling customer issues independently by 90 days. The expectation is that 75% of tickets can be handled autonomously.&nbsp;</li><li>CSR will respond to customer inquiries and own the outcome. No one will know everything, but the CSR needs to be able to handle the majority of customer issues autonomously.&nbsp;</li><li>Equal contributor of workload responsibilities. Reps must handle an equal amount of work dispersed amongst the team. As an example, if we have 4 reps and a manager, you would be expected to work 25% of the ticket load for the week.&nbsp;</li><li>We are a small team, and in order for our team to run efficiently everyone needs to pull their share of the workload. The expectation is that the CSR will handle an equal amount of work as the other CSR members, excluding managers. We expect each team member to update or write at least one help article per month.&nbsp;</li><li>Customer Obsession - Maintain high CSAT Score of 94.0%</li><li>Our core value of customer obsession is paramount at LeadSimple. We expect a CSAT score of 94%</li></ul><div><strong><br>Perks:<br></strong><br></div><ul><li>Monthly Friday Free Day - You read that RIGHT! One Friday every month we ‘CLOSE SHOP’ and enjoy a three day weekend! Who doesn’t like 12 days extra off work!</li><li>Company Holidays</li><li>Paid Time Off (in addition to the above)</li><li>Monthly Healthcare Allowance</li><li>Yearly Vacation Allowance</li><li>Fun and outcome driven work environment with a smart, hard working team</li><li>Location independence</li><li>Mission driven company and values-based culture</li></ul><div>🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?<br><br></div><div>‍<br><br></div><div>We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.<br><br></div><div>‍<br><br></div><div><strong>The long version of our story:</strong> Back when web 2.0 was a thing (<em>get off my lawn!</em>) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.<br><br></div><div><strong><br>Please only apply if you:<br></strong><br></div><ul><li>Embrace learning new technology&nbsp;</li><li>Learn fast</li><li>Communicate crisply</li><li>Proactively seek solutions</li><li>Own the outcome</li><li>Embody emotional maturity</li><li>Bring an optimistic “can do” attitude</li><li>Supply your own internet and smartphone</li><li>[0+ Experience in…]</li><li>Have B2B SaaS experience (preferred)</li></ul><div>‍<br><br></div><div><strong>Location Requirements<br></strong><br></div><ul><li><strong>Due to our core business hours, applicants must be located between -8 GMT&nbsp; to +2 GMT&nbsp; (Americas, Africa, and Western Europe)</strong></li><li><strong><em>**NOTE: We are not accepting applications in California, Colorado, or New York at this time.</em></strong></li></ul><div>‍<br><br></div><div>Our Interview Process<br><br></div><ul><li>Fill out the application, located here [insert link of job application]</li><li>Introduction call with People Operations (15 minutes)</li><li>Offline work sample test (up to 60 minutes)</li><li>Interview with Hiring Manager (60 - 90 minutes)</li><li>Possible panel interview (up to 60 minutes)</li><li>Offer call (15 minutes)</li><li>Written offer</li><li>If you accept the offer, a start date will be agreed upon</li><li>On starting date, you enter a 90-day trial period, fully paid</li><li>If all goes well in your first 90 days, you convert to a full-time team member!</li></ul><div>‍<br><br></div><div><strong>SO…Are You All In?<br></strong><br></div><div>Not everyone can hang. It take a special person -&nbsp;<br><br></div><div>Someone who’s all IN. We are building a “rocket ship” at LeadSimple,<br><br></div><div>And we need All Stars to help us accomplish our mission.<br><br></div><div>LeadSimple, our team members are connected and driven leaders,<br><br></div><div>Who take personal responsibility for what they create.<br><br></div><div>We hit deadlines, we’re obsessed with both the customer and&nbsp;<br><br></div><div>Team member experience. We own the outcome,&nbsp;<br><br></div><div>We overcome obstacles and we find life lessons everywhere.&nbsp;<br><br></div><div>‍<br><br></div><div><strong><br>In summary...<br></strong><br></div><div>‍<br><br></div><div><em>You can do it in an office<br></em><br></div><div><em>You can do it from home<br></em><br></div><div><em>We really don’t care<br></em><br></div><div><em>As long as it’s known 👇<br></em><br></div><div>‍<br><br></div><div><em>What matters is this…<br></em><br></div><div><em>When the chips are down<br></em><br></div><div><em>And your back is against the wall<br></em><br></div><div><em>Can we count on you to make the right call?<br></em><br></div><div>‍<br><br></div><div><em>Judgment, intuition, or care by another name<br></em><br></div><div><em>We call it “Owning The Outcome” - because it really is the whole game<br></em><br></div><div><em>Have the customers back, and they will treat you the same<br></em><br></div><div>‍<br><br></div><div><em>If you can do that<br></em><br></div><div><em>Then we’re birds of the same feather<br></em><br></div><div><em>So come join our team and we’ll make music together.<br></em><br></div>

Remote Customer Support Rep

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<p>We are seeking a talented and experienced Senior Product Manager to join our innovative Toggl team. This is an opportunity to be part of something groundbreaking and make a significant impact. If you thrive in a fast-paced environment, enjoy working with cutting-edge technologies, and want to contribute to a project that values creativity and execution, then this role is for you.</p><p>Gross annual compensation for the role is <strong>€65,000</strong> and we are committed to reviewing salaries every year based on company and individual performance. In addition to that, we also have awesome benefits, which you can check out below.</p><p>You can work <strong>from anywhere in Europe.</strong></p><p>We are currently limiting the location to Europe, as the plan is to meet there once every month or two with the team.</p><h3><strong>About Toggl</strong></h3><p>Toggl is a fully remote group that provides a set of productivity tools built with stress management in mind. We’ve been around
 Apply now and work remotely at Toggl

Senior Product Manager

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span><br><br><div><strong>Technical Support Representative — full time, weekends + three weekdays — $37,500 / year + benefits<br></strong><br></div><div><br></div><div>It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, then please apply!<br><br></div><div>Porkbun is a fully-remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. &nbsp;<br><br></div><div>From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech savvy individuals such as developers, while bargain-hunters are surprised to learn that we offer incredible support despite our industry-low prices.<br><br></div><div>We think Porkbun.com is the best registrar on the web. But even the easiest-to-use interface can’t solve every customer problem.<br><br></div><div>Typical issues:<br><br></div><ul><li>“How do I connect my domain to Shopify?”</li><li>“How do I transfer my domain to Porkbun?”</li><li>“My website isn’t working.”</li><li>“How do I purchase Wordpress hosting?”</li><li>“Why didn’t my payment go through?”</li><li>“Why is your company named Porkbun?”<br><br></li></ul><div>Don’t know much about domains? We’ll train you! If you’ve got proven diagnostic ability and love learning new things, specific knowledge of the industry is not required.<br><br></div><div>Important skills:<br><br></div><ul><li>You can write emails with a professional tone, and deliver excellent support… even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours 😬)</li><li>You love the feeling of making a customer happy</li><li>You’re a really good problem solver</li><li>You have at least one year of tech support experience either at an internal help desk or customer-facing position</li><li>You have a steady Internet connection and a quiet room to work out of</li><li>You work efficiently in a remote work environment</li><li>You are perfectly fine with <del>horrible</del> hilarious puns<br><br></li></ul><div><strong>If the above describes you, or you can make a strong case for why we should hire you anyway, please send a resume and cover letter to careers@porkbun.com with the subject line “Technical Support Representative.”</strong><br><br></div><div>The days required are&nbsp; Saturday and Sunday (firm), plus three weekdays. Available shifts start at either 7am Eastern time or 9am Pacific.<br><br></div><div>Starting pay: $37,500 / year + benefits<br><br></div><div>This position offers full medical, dental, and vision benefits (single), starting after 90 days, and a Simple IRA plan with company contribution after the first year.</div>

Remote Technical Support Representative

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			<p><strong>Title: Technical Support Engineer (Remote, West Coast, USA)</strong></p>
<p><strong>Location: United States (Remote)</strong></p>
<p>As a Support Engineer, you’ll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You’ll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)</li>
<li>Utilizing SSO/SAML experience to help customers in securing their Grafana instances</li>
<li>Evaluating errors or discrepancies within customer dashboard panels and determining root cause</li>
<li>Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML)</li>
<li>Troubleshooting connectivity to various data sources and plugins</li>
<li>Opening Github issues and partnering with software developers in order to solve issues, address bug fixes, or report security vulnerabilities</li>
<li>Assessing performance issues with queries, visualizations, and alerting (PromQL, LogQL)</li>
<li>Manage customer cases by providing timely and accurate information via phone, video meetings, email, ticketing, and chat</li>
<li>Contribute to internal knowledge base and share information about technical issues within your team</li>
<li>Gather and share customer feedback with Product, Sales, and Customer Success teams</li>
<li>Provide training to new and existing team members and help with the onboarding process for new customers</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>3+ Years of experience in a Support Engineer role</li>
<li>Located in a PST Timezone</li>
<li>Looking to cover a Monday – Friday shift</li>
<li>A background knowledge of any of the following fields is desired: Observability, cloud systems administration, containerization, devops, logs, metrics, tracing, kubernetes and general enterprise open source technology</li>
<li>You must be proficient in the troubleshooting process and have strong researching skills</li>
<li>We’re looking for people who can go all the way to root-cause analysis as they become more familiar with the products/technologies</li>
<li>Solid experience with CRM software, help desk software and remote support tools</li>
<li>Experience delivering client-focussed solutions to customer needs</li>
</ul>
<p>In the United States, the Base compensation range for this role is $102,000 – $123,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.</p>
<p><strong>About Grafana Labs: </strong>There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).</p>
<p><strong>Benefits: </strong>For more information about the perks and benefits of working at Grafana, please check out our careers page.</p>
<p><strong>A note about covid-19:</strong> All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.</p>
<p><strong>Equal Opportunity Employer:</strong> At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.</p>
<p>We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.</p>
		

Technical Support Engineer at Grafana Labs


What we are building
Overmind is a platform where web3 developers learn how to build world-class dApps and compete on coding challenges to earn prizes and on-chain credentials. Our mission is to enable more developers to enter web3, build ground-breaking products, and access rare opportunities.


We believe that one of the biggest drags on crypto’s growth is the friction and uncertainty that developers face in the transition from web2 to web3. We are introducing “solve-to-earn” to de-risk the time and energy investment required to learn and practice web3 development, thereby offering a real opportunity to enter the space to significantly more people. Solving challenges on Overmind creates a transparent, verifiable track record of one’s skill and creativity, forming the first on-chain resume we have seen that contains real signal. We strongly believe that on-chain reputation will be one of the foundational layers of the crypto economy, and that the resume is where it all s
 Apply now and work remotely at Overmind

Blockchain Engineer

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The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over&nbsp;$1.9&nbsp;billion and launched more than&nbsp;1,300&nbsp;programs&nbsp;impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than&nbsp;90&nbsp;countries last year. Visit&nbsp;www.cdcfoundation.org&nbsp;for more information.&nbsp;&nbsp;
 Apply now and work remotely at CDC Foundation

Senior Epidemiologist

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span>, <span class="listing-tag" id="time_zones"> ART (UTC -3)</span>, <span class="listing-tag" id="time_zones"> UTC -4</span>, <span class="listing-tag" id="time_zones"> UTC -4:30</span>, <span class="listing-tag" id="time_zones"> UTC -3</span>, <span class="listing-tag" id="time_zones"> UTC -2</span><br><br><div>Hi there, we’re <a href="https://vidalytics.com">Vidalytics.com</a>. And this job is for you if…&nbsp;</div><div><br></div><div>1 – You want to be a part of an entrepreneurial team, where everyone is working together to GSD and win.</div><div><br></div><div>2 – You’re ready to leverage your customer-facing experience in another tech firm to help Vidalytics with both a mix of sales and customer success in this Account Manager gig. How it evolves is based on you, but our goal is always for you to grow with us.&nbsp;</div><div><br></div><div>Vidalytics is a video marketing platform that helps entrepreneurs scale their businesses in the face of bigger, better-funded competitors. We do this with the advanced tools in our video marketing &amp; hosting platform. We’re 7 years old 🎂 and growing 50-100% per year. And you’re going to be a part of the team that will add a few zeros to that growth rate.&nbsp;</div><div><br></div><div><strong><em>What You’ll Be Doing (Job Tasks) </em></strong><strong>😃</strong></div><div><br></div><ul><li>Proactively own the sales process – such as following up internally and externally and ensuring a smooth and efficient sales cycle.</li><li>Run product demos for potential users, being able to sell the unique benefits of Vidalytics to our niche (direct response video marketers).</li><li>Quarterback technical audits of user split tests – bringing in our engineers to make sure no variation is biased.&nbsp;</li><li>Run margin analysis to evaluate the profitability of proposed enterprise accounts.&nbsp;</li><li>Prepare and get contracts executed by new or upgrading users as well as leadership.</li><li>Audit user accounts to make sure they are using our proven features and best practices via a Video Conversion Audit.</li><li>Outreach to potential new users about evaluating Vidalytics.&nbsp;</li><li>Own Sales Ops –&nbsp; Running our Sales L10 Meetings, keep tracking of projects affecting the sales team, working with cross functional teams i.e dev, marketing, product, etc.&nbsp;</li><li>Stay in regular contact with our enterprise users, making sure they’re happy w/ Vidalytics and are fully utilizing Vidalytics to drive conversions.&nbsp;</li><li>Own any bugs that users report to you – making sure they are quickly solved based on their severity and impact, and any updates are communicated to any affected users asap. Act as a liaison between customers experiencing bugs and our development team, ensuring effective communication and timely resolution.</li><li>Monitor current client accounts consistently, identifying opportunities for upgrades and renewals, and proactively suggesting relevant solutions.<br><br></li></ul><div><br></div><div><strong><em>Requirements </em></strong><strong>😃<br></strong><br></div><ul><li>2+ years of experience in Customer Success, Sales or Account Management, ideally for another SaaS or tech product&nbsp;</li><li>Very Tech Savvy – you’ll need to understand statistical implications of different split testing setups, explain nuanced and technical features of Vidalytics, like how certain technically ‘under the hood’ impacts page latency, or advanced digital marketing strategies.&nbsp;</li><li>Excellent communication skills, written and verbal, you’ll be communicating with our users constantly</li><li>Excellent problem-solving and decision-making skills</li><li>Autonomy - we won’t hold your hand, but deadlines must be met. This is especially important since we’re a remote team.&nbsp;</li><li>Empathetic approach to helping our users succeed&nbsp;<br><br></li></ul><div><br></div><div><strong><em>Nice-to-have </em></strong><strong>😃</strong></div><ul><li>Basic understanding of HTML / CSS / Javascript concepts (we're a SaaS after all!)<br><br><br></li></ul><div><strong><em>What You’ll Love About Us (Benefits and Perks) </em></strong><strong>😉</strong></div><div><br></div><ul><li><strong>High performance company culture.</strong> You won’t be a cog in a machine. Rather you’ll be a key member of a high performance team that is getting shit done. This is a place to grow and realize your potential, no matter what level you’re at in your career.&nbsp;</li><li><strong>No office politics. </strong>We’re small and flat. There is no bullshit of trying to dance around sensitive topics. Divert resources from other division’s projects. We’re direct, we’re honest, we’re here to accomplish big audacious goals.&nbsp;</li><li><strong>We value your ideas</strong>. At Vidalytics, my door is always open. Need help? Let’s talk! Have a vision for the future of the company? I want to hear it! Think I suck at my job? Help me grow!&nbsp;</li><li><strong>Rest and relaxation</strong>. Employees get 20 days of PTO.&nbsp;</li><li><strong>Professional development</strong>. Want to continue your education? Vidalytics pays for classes, conferences, and more.</li><li><strong>You’re more than an employee</strong>, you’re a person. Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like, “It’s just business.”</li><li><strong>This is a resume-making position</strong>, where you’ll learn a lot and have a lot of responsibility. You don’t have to wait for someone to die or retire to move up, like in a mega-corp.&nbsp;</li><li><strong>Entrepreneurial to our core</strong> – Not only are we a startup, but we need intrapreneurs that will help us scale, and we’re looking to start other sister corps in time to form a portfolio of companies, which you could be a co-founder of.<br><br></li></ul><div><strong><br></strong><br></div><div><br></div><div><strong>Vidalytics’ Values&nbsp;</strong></div><div><strong>(Yes, We’re Actually Serious About These) 😇</strong></div><div><br></div><div><strong>1 -</strong><strong>Meritocracy</strong> – we’re building a Meritocracy, where the best ideas win -- not based on who has the bigger title. We use data to answer questions, we test ideas, we ask what’s right not who’s right.&nbsp;</div><div><br></div><div><strong>2 -</strong><strong>Direct &amp; honest communication (transparency)</strong> – to be successful we have to face the truth – both about ourselves, work, our strengths and weaknesses. This starts with each other, which means we give direct feedback. So feel free to argue your points. When you bring this attitude to your profession, it becomes a place of personal development and self-actualization.&nbsp;</div><div><br></div><div><strong>3 -</strong><strong>Ownership &amp; Accountability</strong> – the best people are the ones who OWN their position, tasks and even things that go beyond their ‘day to day responsibilities’. They never say, “that’s not my job.” Instead, they proactively spot problems and solve them. Afterall, we’re a startup, we need to “figure it out.”</div><div><br></div><div><strong>4 - High Performance</strong> – We’re building a team of high performance. If someone wants an easy job that doesn’t challenge them, they shouldn’t work here. This is a place to grow, learn and see what you’re made of. For hyper learning.&nbsp;</div><div><br></div><div><strong>5 - No assholes</strong> – Doesn’t matter how good someone is at their job, if they are going to make life suck for other people on the team, then they aren’t welcomed at Vidalytics.</div><div>Cheers,</div><div><br></div><div>👨🏻‍🦲</div><div>Patrick Stiles&nbsp;</div><div>Founder / CEO @ Vidalytics</div><div><br></div>

Remote Account Manager for SaaS

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Interested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone.
If this resonates with you, we'd love to have you on board!
We are looking for a Customer Success Specialist (US/remote).
As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and managing day-to-day customer requests via our ticket system (Zendesk) and social media channels (Discord, Twitter). You will be the main point of contact for customers, and will own customer problems until they are solved, escalating technical problems to the product team when necessary. 

What you will do;
- Respond to day-to-day customer and community requests via Zendesk and social media channels.- Own customer problems unti
 Apply now and work remotely at Rarible

Customer Success Specialist

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At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.\
 Apply now and work remotely at Coinbase

Director Technical Program Management



Figment is the world’s leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figment’s institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.

We are a growth stage technology company – looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.

About the Role


 Apply now and work remotely at Figment

Lead DevOps Engineer



Yuga Labs is a web3 company exploring big ideas in identity, ownership, utility, and interoperability to push the crypto and NFT space forward. As The Defiant recently said, "The story of Yuga Labs is one where the improbable has become reality in the blink of an eye." Since debuting with our flagship collection Bored Ape Yacht Club in April 2021, we’ve created new IP for the ape ecosystem (Mutant Ape Yacht Club, Bored Ape Kennel Club), acquired other top collections (CryptoPunks and Meebits), and pulled off successful events (ApeFest) and partnerships (Rolling Stone). And we made both web3 and gaming history — the biggest NFT mint ever followed by a game demo with record-breaking synchronized player participation —  for our newest initiative, Otherside.

See you on the other side 🫡



Our Team

Creative is our product. It’s at the center of everything Yuga does. This team is made up of multidisciplinary designers, illustrators, 3D artists, writers, art directors
 Apply now and work remotely at Yuga Labs

3D Art Director

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Meet Casa, the leading bitcoin and ethereum storage company that offers members unparalleled control over their digital wealth. Our team combines deep security expertise, human-centered design, and exceptional customer service to empower our members and build lifelong relationships with them.

THE ROLE
As a Client Advisor, you will work directly with our members, developing trusted relationships from the moment they sign up with Casa. You’ll help them understand our products, set up their secure bitcoin and ethereum vaults, assist with service requests, identify additional needs, and act as a steady and supportive guide throughout their Casa journey. Your expertise and confidence will grant them the courage to take full advantage of self-custody and private key management, while your professionalism and attention to detail will instill trust and peace of mind at every interaction.  
Your close work with our customers will make you an invaluable collaborator with other Casa team
 Apply now and work remotely at Casa

Client Advisor

We’re leading the way in defining what the metaverse can be. This is where you get to explore interconnected, immersive, exciting worlds that have never been seen before and where you decide what the future looks like. Are you ready?

You will be part of the Metaverse Solutions group, the premier organisation for servicing and solving the problems of our metaverse. You will be working alongside experienced game developers familiar with all aspects of the game development lifecycle, including production, art, design, technology, and operations. You will be working with notable names from the industry who are our partners and customers. As this is a growing area of Improbable, you will be directly involved in shaping both the technical and commercial direction of how metaverse experiences are developed and launched.

Your Opportunity:



Own the entire software development process and the overarching technical delivery plan within a customer project.

Own the design of ou
 Apply now and work remotely at Improbable

Lead Gameplay Engineer Metaverse Group

Job Description

Contribute to the design, development and technical delivery of the Illuvium Zero mobile game. The ideal candidate would be someone who can make significant contributions to both the design and the development of a backend for a Unity game using AWS Serverless (Lambda, DynamoDB, SQS, etc).

You would design both client side unity components, and server side components, and ideally develop shared libraries used between both (as we use Cin our serverless backend). Take this chance to leave a major stamp on an exciting, first of its kind, crypto game.
About Illuvium

Illuvium Labs is an independent game development studio based in Sydney, Australia. We develop blockchain based games for the Illuvium DAO. We have developed a strong culture of independence with our team, preferring candidates who can articulate their own vision and goals. We operate almost entirely remotely so each team member designs their own hours and work schedule. In the end all that matters i
 Apply now and work remotely at Illuvium

Solution Architect Backend Unity





Company Description



 Trust Wallet is a decentralized, multi-chain mobile wallet loved by millions for its speed, security, and ease of use. Trust Wallet provides a secure wallet to send, receive, stake, and store more than one million cryptocurrencies on 68 blockchains, including Ethereum and EVM chains, Solana, Polkadot, etc. – making it the world’s most inclusive, chain-agnostic decentralized wallet. We are looking for someone who will have the vision to design the gateway experience for web3 world and scale it to hundreds of millions of users. 

With this PM role, you'll have massive ownership and will craft the developer journey all the way to individual developers. Along the way you will lead product discovery, scoping, and launch innovative products & features to help grow developer adoption. This role is a special opportunity for someone who thrives at the intersection of Product, Developers, Marketing, and Partnerships to help connect the next 100 million u
 Apply now and work remotely at Trust Wallet

Technical Product Manager Mobile App Development



1kx is an early-stage investment firm that specializes in ecosystem growth. We primarily lead Seed and Series A investment rounds in crypto & web3 projects, covering areas such as infrastructure, DeFi & NFTfi, digital media, and gaming. We started in 2018 and have since been building a world-class platform to support our portfolio of 80+ companies, with the goal of being the most founder-friendly and helpful source of capital. Our team comprises technical operators and strategic thinkers who can help protocols build core technical infrastructure, run token economy audits, establish strong governance practices, and grow their ecosystems. If you’re passionate about supporting early-stage founders, believe in the opportunity for token networks to transform economic and social participation, and take pride in delivering excellence, you’ll fit right in.

We are a fully remote team with colleagues across North America, Europe, and Asia. This role reports to our Partner, based in Sw
 Apply now and work remotely at 1kx

Platform analyst

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Harness is a high-growth startup that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.


Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Cit
 Apply now and work remotely at Harness

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