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<div><strong>Role Overview:</strong></div><div>As the HR Administrative Assistant at Ovalware, you hold a crucial position in cultivating a growing team that embodies our fundamental values and vision. Your primary focus will be collaborating with our co-founder to handle the intricacies of recruitment, onboarding, and training processes. This role promises excitement as you will be instrumental in identifying the ideal talents to expand both the team and the brand.</div><div><br></div><div><strong>Key Responsibilities:<br></strong><br></div><div>1. <strong>Hiring and Talent Acquisition:</strong></div><ul><li>Develop a clear path with the managing team for our future hiring structure and determine the best candidates for each role.</li><li>Identify and recruit top talent that aligns with our company's core values and vision.</li></ul><div>&nbsp;2. <strong>Onboarding and Training:</strong></div><ul><li>&nbsp;Implement a seamless onboarding process to integrate new team members into our culture and operations.</li><li>Provide ongoing training to ensure team members are equipped to excel in their respective roles.</li></ul><div>3. <strong>Administrative Support:</strong></div><ul><li>Manage day-to-day administrative operations, including updating to-do lists and issues lists.</li><li>Organize and facilitate weekly meetings, ensuring clear communication and feedback.</li></ul><div>4. <strong>Technical Support:</strong></div><ul><li>Act as the point of contact for technical support related to our e-commerce platforms and applications (no programming involved).</li></ul><div>5. <strong>Process Optimization:</strong></div><ul><li>Streamline and enhance hiring, onboarding, and training procedures to maximize efficiency and efficacy.</li><li>Take charge of organizing existing and forthcoming administrative Standard Operating Procedures (SOPs).</li><li>Serve as the central integrator for the company-wide SOPs structure.</li></ul><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Demonstrated expertise in e-commerce talent acquisition, encompassing remote full-time positions and contractor hires.</li><li>&nbsp;Proficiency in strategic HR best practices, specifically in hiring, onboarding, and training.</li><li>Exceptional organizational skills and a methodical approach to tasks.</li><li>Outstanding communication and adept problem-solving abilities.</li><li>Capability to work effectively in a fully remote setting, demonstrating excellent time management skills.</li></ul><div><strong>Best Result:</strong></div><div>By taking on this role, you will play a crucial role in propelling Ovalware towards its goal – and that is to enrich as many people’ experiences as possible one cup at a time. Your impact will be felt in every aspect of our team's growth and success.</div><div>&nbsp;</div><div><strong>Application Process:</strong></div><div>If you resonate with our vision and values, and possess the qualifications and drive to excel in this role, we'd love to hear from you. Please submit your application through our ATS, this helps us maintain an organized application process. Thank you for your understanding! Application link: <a href="https://wkf.ms/3Zv5lml">https://wkf.ms/3Zv5lml</a></div><div><br></div><div><br></div>

Remote HR Administrative Assistant

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span><br><br><div><strong>Technical Support Representative — full time, weekends + three weekdays — $40,000 / year + benefits (Locations: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington)<br></strong><br></div><div>It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, then please apply!<br><br></div><div>Porkbun is a fully-remote domain name registrar. We’re looking to add multiple <strong>U.S.-based</strong>, full-time Technical Support Representatives. <strong>We are hiring from within states where we are already operational; eligibility is restricted to: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington.</strong><br><br></div><div>From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech savvy individuals such as developers, while bargain-hunters are surprised to learn that we offer incredible support despite our industry-low prices.<br><br></div><div>We think Porkbun.com is the best registrar on the web. But even the easiest-to-use interface can’t solve every customer problem.<br><br></div><div>Typical issues:<br><br></div><ul><li>“How do I connect my domain to Shopify?”</li><li>“How do I transfer my domain to Porkbun?”</li><li>“My website isn’t working.”</li><li>“How do I purchase Wordpress hosting?”</li><li>“Why didn’t my payment go through?”</li><li>“Why is your company named Porkbun?”<br><br></li></ul><div>Don’t know much about domains? We’ll train you! If you’ve got proven diagnostic ability and love learning new things, specific knowledge of the industry is not required.<br><br></div><div>Important skills:<br><br></div><ul><li>You can write emails with a professional tone, and deliver excellent support… even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours 😬)</li><li>You love the feeling of making a customer happy</li><li>You’re a really good problem solver</li><li>You have at least two years of tech support experience either at an internal help desk or customer-facing position</li><li>You have a steady Internet connection and a quiet room to work out of</li><li>You work efficiently in a remote work environment</li><li>You are perfectly fine with horrible hilarious puns<br><br></li></ul><div>If the above describes you, or you can make a strong case for why we should hire you anyway, please follow the below instructions <strong>EXACTLY</strong> and respond accurately -- failure to do so means we will filter out your application.<br><br></div><ul><li>Attach your resume and cover letter to an email as two separate .pdf documents</li><li>Address your email with the subject line “Technical Support Representative”</li><li>Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry but you are not eligible for the role:<ul><li>Are you based in the USA and eligible for employment (Yes/No)?</li><li>Are you based in one of the following states: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington (Yes/No)?&nbsp;</li><li>Do you have two or more years of support experience (Yes/No)?</li></ul></li><li>Feel free to add other relevant, brief content to your email but it must begin with those three questions and your accurate responses</li><li>Send that email with attachments to careers@porkbun.com<br><br></li></ul><div>The days required are&nbsp; Saturday and Sunday (firm), plus three weekdays. Available shifts start at either 7am Eastern time or 9am Pacific.<br><br></div><div>Starting pay: $40,000 / year + benefits<br><br></div><div>This position offers full medical, dental, and vision benefits (single), starting after 90 days, and a Simple IRA plan with company contribution after the first year.<br><br></div><div>Why work for Porkbun:<br><br></div><div>We’re a small team, but we’re making a big splash in a multi-billion-dollar industry, like a pig running through a puddle. This means a single, motivated individual can make a huge impact.<br><br></div><div>Porkbun is committed to a policy of nondiscrimination in employment on any basis. This is a fun place to work, but we’re not blind optimists; instead our culture thrives on clear-eyed assessments to recognize and solve problems. Also, everyone who works here is genuinely nice. If this sounds like heaven to you, please apply.</div>

Remote Technical Support Representative

<div><strong>TECHNICAL SOLUTIONS SPECIALIST</strong></div><div><br></div><div>Thanks for your interest in the Technical Solutions Specialist position at Vaan!</div><div><br></div><div><strong>A little background:</strong></div><div>The Vaan Group (www.vaangroup.com): a remote UX design and technology agency with headquarters in NY is looking to hire a Technical Solutions Specialist to join our team. Agency and e-commerce experience is preferred.</div><div><br></div><div>Our clients range from large e-commerce enterprises (&gt;$100M per year) to successful mid-stage ($1M - $80 per year) direct to consumer e-commerce brands (these are the brands you’d be working with). You can see the full range client work/portfolio at our website.</div><div><br></div><div>We’re a fully remote company with team members working from places like: New York City, Warsaw, Berlin, Buenos Aires, Seville, London, Punta Cana, Sao Paolo, Dubai and Rotterdam to name a few.&nbsp;</div><div><br></div><div><strong>The Role:</strong></div><div>As a Technical Solutions Specialist, you will play a pivotal role in identifying, implementing, and maintaining technical solutions for our e-commerce clients. The ideal candidate should have a comprehensive understanding of modern e-commerce platforms, coding languages, and should be comfortable communicating complex technical information to non-technical audiences. They design, document, articulate and manage the solution. In many ways, this person is the bridge between the business problem and the technology solution that we build and outlines each of the phases and requirements necessary to make that solution work. Both pre-sales and after project kick-off.&nbsp;</div><div><br></div><div><strong>The Ideal Candidate:</strong></div><ul><li>Excellent problem solving and analytical skills</li><li>A desire to learn, master and teach the intricacies of e-commerce and Shopify to our internal team and clients</li><li>Willingness to accept challenges and tackle tough issues head-on</li><li>You’re a tinkerer, you’ve built an app, integration or script to make life easier</li><li>You’ve worked on client-side development with JavaScript, HTML, and CSS</li><li>You have engineering experience</li><li>You have a history and curiosity of learning new web APIs</li><li>Familiarity with version control systems&nbsp;</li><li>Experience with Shopify or other e-commerce platforms</li></ul><div><br></div><div><strong>Key Responsibilities:</strong></div><ul><li>Design, develop, and implement technical solutions to optimize our client's e-commerce platforms.</li><li>Conduct technical audits, identifying areas for improvement and suggesting enhancements.</li><li>Collaborate closely with project teams to ensure the seamless integration of new technologies and systems.</li><li>Communicate with clients to understand their technical needs, providing guidance and support as required.</li><li>Stay up-to-date with industry trends and developments to ensure our solutions remain cutting-edge.</li><li>Troubleshoot technical issues and provide timely resolutions.</li><li>Maintain detailed documentation of technical procedures and systems.</li><li>Work to help vet and close deals from a technical requirements perspective by performing pre-acquisition discovery</li><li>Assist with answering in-depth technical questions from the client and the internal team</li><li>Ensure that the technical solution(s) fits within the project’s timeline/budget (in collaboration with the delivery management team) and aligns with a reasonable set of requirements/expectations from client</li></ul><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>At least 3 years of experience in a similar role, preferably within the e-commerce industry.</li><li>Proficiency in programming languages such as HTML, CSS, JavaScript, or Python.</li><li>Strong knowledge of e-commerce platforms (like Shopify, WooCommerce, Magento).</li><li>Excellent problem-solving skills, with an ability to handle complex technical issues.</li><li>Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.</li><li>Strong organizational skills, with an ability to manage multiple projects simultaneously.</li><li>A team player who can collaborate effectively with both technical and non-technical team members.</li></ul><div><br></div><div><strong>Other things you should know:&nbsp;</strong></div><ul><li>This is a full-time position</li><li>Salary commensurate with experience</li><li>Although we are accepting applications from candidates located anywhere in the world, this position will require that the candidate is able to accommodate some remote internal team and client-facing meetings in North American/European time zones.&nbsp;</li></ul><div><br></div><div>Please include your resume with your application, and a brief overview of your experience working with interdisciplinary teams in an e-commerce role.</div><div><br><br></div>

Remote Technical Solutions Specialist

<div>Are you a strong communicator and troubleshooter? Do you enjoy having the <strong>autonomy to use your experience, judgment, and problem-solving abilities</strong> to overcome a variety of challenges? Do you have an <strong>eye for detail and a desire to help people</strong> achieve their goals through online learning?&nbsp;</div><div><br></div><div>Great! Then read on.</div><div><br></div><div>We’re proud to say that<strong> we’ve put together an amazing team of unicorns </strong>who support, inspire and challenge each other every day, and <strong>we are looking for an equally talented and like-minded colleague to join us</strong>. We’re lucky enough to get up each day and <strong>build a better future for thousands of people </strong>around the world. But something’s missing. And we think it could be you.</div><div><br></div><div>The Interaction Design Foundation (IxDF) is the biggest online design school globally. Founded in 2002, we have over 150,000 graduates and counting. We’re <strong>market leaders</strong> in online design education because <strong>the world’s leading experts</strong> create our content and because we’re specialized in design. What’s more, with over 1.5 million monthly visitors, we’re at the forefront of providing premier design education to such organizations as IBM and SAP, as well as thousands of other companies.&nbsp;</div><div><strong><br>What you will be doing<br></strong><br></div><div>In this role, you thrive when working independently and flexing your keen eye for detail. You’re an expert communicator, and you pride yourself on balancing classic member support with a technical twist.&nbsp;<br><br></div><div>You will help us achieve our vision to become the<strong> best and most recognized design school on the planet</strong>. We’re not just saying that. We mean it very seriously, and we’ve come a long way on that road.&nbsp;<br><br></div><div>Ahead of you is a <strong>highly rewarding and enriching journey</strong> on which you will make an impact as you:<br><br></div><ul><li>Act as an <strong>ambassador</strong> of our brand and maintain our excellent reputation. It’s a <strong>big responsibility</strong> but also a very rewarding one!</li><li>Serve as a<strong> troubleshooting and technical advocate </strong>within our team, communicating closely with our devs to ensure any technical issues on our platform are smoothed out in record time.&nbsp;</li><li><strong>Correspond daily with our users </strong>across multiple channels, building out our FAQ/self-help repository, reporting bugs or inconsistencies, and being a champion for the experience members have on the site.&nbsp;</li><li>Collaborate asynchronously and effectively with other teams. You’re okay with working independently, getting your part of the job done, even as some of your amazing teammates are sleeping on the other side of the world.&nbsp;</li><li>Work with the marketing and editorial teams to <strong>improve our product offerings and the user experience</strong> of the platform. &nbsp;</li><li>Proactively <strong>test and explore ways to improve our platform, </strong>communicating and documenting your learnings to contribute to our company goals. .</li><li>Meticulously <strong>update our internal knowledge base</strong> through precise documentation, filling in any gaps you find along the way.&nbsp;</li></ul><div>Our community is <strong>at the heart of what we do</strong>, and we put a colossal effort into <strong>serving them as best we can</strong>. That’s why we’re looking for a talented and hard-working Member Support Unicorn who has an eye for detail, an empathic nature to help people and <strong>a natural drive for perfection</strong>.<br><br></div><div>Overall, if you’re ready to help our community and, in turn, change the future of education, then congratulations—you’ve come to the right place!</div><div><strong><br>About you</strong></div><ul><li>You have at least 2 years of experience in providing email-based support or a similar client-facing experience.</li><li>You enjoy working independently, and you ask the right questions allowing you to operate asynchronously. Working alone fills your cup as much as working with others.&nbsp;</li><li>You are a confident communicator who does not hesitate to ask questions, investigate, and share your findings with the team.</li><li>You have solid presentation and communication skills. In particular, you can explain complex analytical/technical concepts in a comprehensible way to non-specialists and experts in other areas.</li><li>You consider yourself a detective: you're naturally curious and love to proactively dive into workflows and data, to come up with insights or points of difference that no one has thought of yet.</li><li>You are an enthusiastic problem solver and approach your tasks in an analytical, structured and solution-oriented way.</li><li>You are self-motivated &amp; self-reliant with strong planning skills and deliver on your tasks within deadlines.</li></ul><div><br><strong>What we can offer<br></strong><br></div><ul><li>A <strong>full-time, fully remote position</strong> with the world’s biggest online design school.</li><li>Regular<strong> video-based contact</strong><strong>with your colleagues</strong>, and you will get to meet them in amazing locations on<a href="https://www.interaction-design.org/about/careers/"> team trips 1–2 times a year</a>.</li><li>The chance to<strong> impact the lives of tens of thousands of designers</strong> around the world and put smiles on their faces as you ease their learning journeys.</li><li>The opportunity to <strong>supercharge your collaboration skills and communication</strong> working across departments and geographies to deliver outstanding results.</li></ul><div>So much more to list here, so head over to our <a href="https://www.interaction-design.org/about/careers">Career</a> page to learn more about our perks.</div><div><strong><br>How to Apply<br></strong><br></div><div>You can learn more about our Work Culture and Values here: <a href="https://www.interaction-design.org/careers">https://www.interaction-design.org/careers</a>&nbsp;</div><div><br></div><div>Please apply as soon as you can—we’re firm believers in the adage “the sooner, the better”, and we look forward to working with you!</div>

Remote documentation Job Opportunities

Remote documentation jobs in 2023 | Remotefront.io

Remote HR Administrative Assistant

Ovalware

Remote Technical Support Representative

Porkbun

Remote Technical Solutions Specialist

Vaan

Remote Member Support Unicorn

Interaction Design Foundation