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<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> LINT (UTC +14)</span>, <span class="listing-tag" id="time_zones"> TOT (UTC +13)</span>, <span class="listing-tag" id="time_zones"> CHAST (UTC +12:45)</span>, <span class="listing-tag" id="time_zones"> LHST (UTC +10:30)</span>, <span class="listing-tag" id="time_zones"> AEST (UTC +10)</span>, <span class="listing-tag" id="time_zones"> ACST (UTC +9:30)</span>, <span class="listing-tag" id="time_zones"> ACWST (UTC +8:45)</span>, <span class="listing-tag" id="time_zones"> MART (UTC -9:30)</span>, <span class="listing-tag" id="time_zones"> NUT (UTC -11)</span><br><br><div>This role is fully remote, 4 days a week and only open to residents of Australia (excluding SA, QLD, and TAS), New Zealand, and Estonia who have the right to work within that location. We predominantly work in the UTC +10/11 timezone. <br><strong><br>The opportunity</strong></div><div>As our Lead Product Designer, you will be responsible for introducing a robust design practice into our existing team and product. You’ll conduct research to inform product decisions and priorities, and use your expertise and experience to craft an accessible, easy to use, and beautiful solution that provides our team of engineers and our users with a high quality experience.<br><br></div><div><strong><br>As the Lead Product Designer you will be responsible for</strong></div><ul><li>Work alongside the product and engineering leads to contribute to product strategy, roadmap, and long term goals.</li><li>Applying a customer-centric approach by supporting end-to-end product design through discovery, ideation, iterative development, and delivery.</li><li>“Reversing” stakeholder briefs by massaging it, questioning and validating assumptions, and seeking clarity.</li><li>Designing and leading qualitative and quantitative research activities that suit timeline and size of project, such as observational studies, surveys, user interviews, and analytics review in order to produce deliverables, such as personas, empathy map, journey map, site map, user &amp; task flows.</li><li>Leading the development of design concepts, wireframes, and creating low-fidelity and high-fidelity prototypes.</li><li>Driving changes to our delivery process to incorporate design thinking throughout every stage and to support your best work being put into practice.</li><li>Collaborate closely with our Design Systems Engineer to develop and maintain a component library and design system guide for engineers to use in implementation.</li></ul><div><strong><br>We’re looking for a Lead Product Designer who can display these skills &amp; experience</strong></div><ul><li>Previous experience implementing a design practice, especially from scratch or legacy states, working both to ensure high user satisfaction and engineer uptake and happiness.</li><li>Experience planning, recruiting for, and conducting research activities, creating personas, user journeys, and other tools to help inform a cohesive plan.</li><li>Proficiency in design research, visual design, accessibility, and typography principles, experience in creation of wireframes, lo-fi/hi-fi prototypes and user interface designs ready for build.</li><li>Familiarity with design and prototyping software like Figma, Sketch, Miro, Adobe XD. We currently use Figma and Figjam for design, and Notion and Linear for project management.</li><li>Possess excellent communication skills with the ability to present design artefacts to diverse audience.</li><li>Ideally you have experience working with under-represented and marginalised communities. Our platforms cater to, and our colleagues include, sex workers, trans and queer people, and those with disabilities.</li></ul>

Remote Lead Product Designer

<div>We are in need of a part-time, ~10-15 hours per week, UX/UI designer to help with a mix of product (80%) and marketing (20%) design work as we grow from our first few hundred customers to the next level. We’d love this to be a stepping stone on the path to a full-time position when we’ve scaled accordingly.</div><div>&nbsp;</div><div>Our primary product is a web application that caters to three different user perspectives, but we have a mobile app too that requires occasional updates.</div><div>&nbsp;</div><div><strong>Why should you join us?</strong></div><ul><li>You will be a crucial member of a small, yet efficient team, where your skills and ideas will have a significant impact.</li><li>You will work on an active project where users' feedback matters and often drives the need for creative solutions.</li><li>We will encourage and support you to expand your skills and knowledge beyond your current area of expertise.</li><li>We promote fully remote work by utilizing Slack, Notion, and Figma for asynchronous communication, and scheduling meetings mainly for in-depth discussions on requirements or implementation.</li></ul><div><strong>Requirements</strong></div><ul><li>Previous experience in creating UX flows for web and mobile applications based on requirement briefs</li><li>Extensive experience using Figma</li><li>Ability to work within an existing design system and maintain consistency</li><li>Ability to design necessary UI assets for your flows</li><li>Experience in designing graphics for marketing purposes</li><li>Proficiency in both written and spoken English</li><li>Availability for at least 3 hours of overlap with Singapore timezone and, ideally, CET timezone (8am to 7pm)</li></ul><div><strong>Responsibilities</strong></div><ul><li>Build new flows and improve existing ones that align with our design system and flows in Figma.</li><li>Collaborate with the product owner and developers to find the optimal solution for given requirements.</li><li>Conduct research to help develop the user experience strategy.</li><li>Make UX/UI adjustments based on user feedback.</li><li>Provide developers with complete UI and UX files, as well as exported assets.</li><li>Support our marketing design needs for paid social, email, and in-product messaging.</li><li>Express your opinions, share your knowledge, and participate in clear and honest team communication.</li></ul>

Remote UX/UI Designer

<div>🚀 Want to join a team of A-players in an exciting, high-growth, entrepreneurial environment?</div><div><br></div><div>We’re a fast-growing team solving big problems in the property management industry. Bootstrapped and profitable since 2013, we're passionate about helping small businesses simplify growth, streamline operations, and deliver a great customer experience at scale.</div><div><br></div><div>Our products provide a powerful foundation for property management companies to take their businesses to the next level. Thousands of property managers rely on us for their day-to-day operations and we’re only getting started.<br><br></div><div>We want to increase the throughput of great ideas through the organization and into customers’ hands. We are driven, disciplined, clear-eyed about tradeoffs, and committed to moving fast <em>without</em> breaking things. Your mission, should you choose to accept it, is to maximize the value we’re delivering to customers, by discovering and validating the best approach to each problem, and designing a great solution we can build in a short amount of time. We follow the <a href="https://basecamp.com/shapeup">Shape Up Process</a>, with influences from Marty Cagan (Silicon Valley Product Group) and the Lean Startup movement. If this excites you, let’s talk!<br><br></div><div><br><strong>Role Summary&nbsp;<br></strong><br></div><div>The Senior Product Designer owns the overall design &amp; user experience of a product across the development lifecycle. They are an advocate for our customers, an important bridge between problems and creative solutions, and also between our internal teams. They perform user research, solve diverse problems, navigate the unknown, and work with the team to ideate, test, and deliver high-value solutions to customers.</div><div><br><br><strong>Ideal Candidate Has Experience In<br></strong><br></div><div><br></div><div><strong>Discovery</strong></div><ul><li>Continuous Discovery</li><li>Problem Framing</li><li>Customer Interviews - Problem Interviews, Solution Interviews</li><li>Usability Testing</li><li>Willingness to Pay Testing</li><li>Design Sprints</li><li>Product Analytics</li><li>Risk Prioritization</li></ul><div><br></div><div><strong>Discovery Artifacts:</strong></div><ul><li>Opportunity Solution Trees</li><li>Customer Journey Maps</li><li>Empathy Maps, Personas</li><li>Use Cases</li><li>User Story Maps</li><li>Service Blueprints</li></ul><div><br></div><div><strong>Visual Design</strong></div><ul><li>Conceptualizing</li><li>Moodboarding</li><li>Information Architecture</li><li>Interaction Design</li><li>Design Systems</li><li>Design Tokens</li><li>Rapid Prototyping, Functional Clickables</li><li>High Fidelity Design</li></ul><div><br></div><div><strong>Delivery</strong></div><ul><li>Experiment Design</li><li>Analysis</li><li>QA Testing</li></ul><div><br></div><div><strong>Bonus:</strong></div><ul><li>Brand Design</li></ul><div><br></div><div><br><strong>Expectations for your first 90 days:<br></strong><br></div><ul><li>Develops a solid grasp of our product lines, feature sets, value proposition, business model, pricing, product development process, and documents this for the benefit of future product team members.</li><li>Updates training material and onboarding process for future new hires by shadowing current team members</li><li>Becomes an authority on product area &amp; contributes Designs for current quarter</li><li>Explores and prototypes 5 solutions to team objective</li><li>New designs are tested with customers</li><li>Presents 3 solution designs to product leadership</li><li>Delivers 2 approved solutions in collaboration with engineering team and gathers feedback from 3-5 customers</li><li>Leads Design for an objective</li></ul><div><br></div><div><br><strong>Perks:<br></strong><br></div><ul><li>Monthly Friday Free Day</li><li>Company Holidays</li><li>Paid Time Off (in addition to the above)</li><li>Monthly Healthcare Allowance</li><li>Yearly Vacation Allowance</li><li>Fun and busy work environment with smart, caring people</li><li>Location independence</li><li>Mission driven company and values-based culture<br><br></li></ul><div><br><strong>Please only apply if you:<br></strong><br></div><ul><li>Embrace learning new technology&nbsp;</li><li>Learn fast</li><li>Communicate crisply</li><li>Proactively seek solutions</li><li>Own the outcome</li><li>Bring an optimistic “can do” attitude</li><li>Supply your own internet and smartphone</li><li>Bachelor's Degree (preferred)&nbsp;</li><li>Have B2B SaaS experience (preferred)</li><li>3 years demonstrated success in similar role<br><br></li></ul><div><br></div><div><strong>***NOTE: Hiring within the US (except CO, CA, NY) and in Central and South America***<br></strong><br></div><div><br><br></div><div>We have an amazing team of A-Players and we’re ready to add more! Selected candidates might have written assessments and multiple interviews with different people. We’ll do whatever it takes to get the right person in the right seat.</div><div><br></div><div>If you think you would thrive in the above environment and make an impact for our customers, we’d love to talk to you!</div><div><br></div><div><strong>In summary...</strong></div><div><br></div><div><em>You can do it in an office</em></div><div><em>You can do it from home</em></div><div><em>We really don’t care</em></div><div><em>As long as it’s known 👇</em></div><div><br></div><div><em>What matters is this…</em></div><div><em>When the chips are down</em></div><div><em>And your back is against the wall</em></div><div><em>Can we count on you to make the right call?</em></div><div><br></div><div><em>Judgment, intuition, or care by another name</em></div><div><em>We call it “Owning The Outcome” - because it really is the whole game</em></div><div><em>Have the customers back, and they will treat you the same</em></div><div><br></div><div><em>If you can do that</em></div><div><em>Then we’re birds of the same feather</em></div><div><em>So come join our team and we’ll make music together.</em></div><div><br><br></div>

Remote Senior Product Designer

<div><strong>UX RESEARCHER &amp; ANALYST</strong></div><div><br></div><div>Thanks for your interest in the UX Researcher &amp; Analyst position at Vaan Group!</div><div><br></div><div><strong>The role:</strong></div><div><br></div><div>We are seeking a highly skilled and passionate User Experience Researcher and Analyst to join our dynamic team. As a UX Researcher and Analyst, you will be responsible for understanding user needs, behaviors, and motivations through various qualitative and quantitative research methodologies. Your insights will play a crucial role in improving the overall user experience of our clients’ products and services. The ideal candidate is a detail-oriented, analytical thinker with a deep understanding of user-centered design principles and excellent communication skills. Experience in eCommerce is required.&nbsp;</div><div><br></div><div><strong>Responsibilities:</strong></div><ul><li>Conduct user research, including usability testing, interviews, surveys, and ethnographic studies to gather valuable insights on user behaviors, needs, and pain points.</li><li>Analyze research data and translate findings into actionable recommendations for improving product usability, accessibility, and overall user satisfaction.</li><li>Collaborate with cross-functional teams, including designers, delivery managers, and developers, to ensure research findings are incorporated into the product development process.</li><li>Generate personas, user journey maps, and other user-centered design deliverables to aid in understanding user needs and guiding design decisions.</li><li>Monitor and analyze user feedback, product metrics, and user behavior data to identify trends, opportunities, and areas for improvement.</li><li>Conduct competitive analysis and benchmarking to stay informed about industry trends and best practices in UX research and design.</li><li>Advocate for user-centric design principles and foster a culture of empathy and user advocacy.</li><li>Stay up-to-date with the latest UX research techniques, tools, and trends, and proactively propose innovative approaches to improve the research process.</li><li>Collaborate with client stakeholders to define research objectives and develop research plans aligned with business goals.<br><br></li></ul><div><strong>Qualifications:</strong></div><ul><li>Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field.</li><li>Proven experience (3+ years) working as a UX researcher or similar role, conducting user research for digital products or services.</li><li>Strong understanding of user-centered design principles and methodologies, such as usability testing, interviews, surveys, and heuristic evaluations.</li><li>Proficiency in qualitative and quantitative data analysis tools and techniques.</li><li>Experience with user research and prototyping tools, such as UserZoom, Optimal Workshop, UsabilityHub, etc.</li><li>Familiarity with web analytics tools (e.g., Google Analytics) and A/B testing platforms.</li><li>Excellent communication and presentation skills, with the ability to communicate complex research findings to diverse stakeholders.</li><li>Strong problem-solving skills and the ability to translate research insights into actionable design recommendations.</li><li>A keen eye for detail and a passion for advocating for the user.</li><li>Experience working in eCommerce&nbsp;<br><br></li></ul><div><strong>Preferred (not required) Qualifications:</strong></div><ul><li>Experience in the software development or technology industry.</li><li>Knowledge of data visualization and data storytelling techniques.</li><li>Experience in conducting international or cross-cultural user research.</li><li>Strong presentation skills&nbsp;<br><br></li></ul><div><strong>Other things you should know:&nbsp;</strong></div><ul><li>Salary commensurate with experience</li><li>We offer 10 statutory holidays plus 20 PTO days</li><li>We offer various other benefits such as employer-sponsored healthcare coverage, qualifying equipment stipends depending on where you’re located</li><li>Please submit your resume, portfolio (or relevant links to previous work), and a cover letter detailing your relevant experience and how you would contribute to our team's success in delivering exceptional user experiences.</li><li>Salary commensurate with experience</li></ul>

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