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<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span>, <span class="listing-tag" id="time_zones"> LINT (UTC +14)</span>, <span class="listing-tag" id="time_zones"> TOT (UTC +13)</span>, <span class="listing-tag" id="time_zones"> CHAST (UTC +12:45)</span>, <span class="listing-tag" id="time_zones"> LHST (UTC +10:30)</span>, <span class="listing-tag" id="time_zones"> AEST (UTC +10)</span>, <span class="listing-tag" id="time_zones"> ACST (UTC +9:30)</span>, <span class="listing-tag" id="time_zones"> ACWST (UTC +8:45)</span>, <span class="listing-tag" id="time_zones"> MART (UTC -9:30)</span>, <span class="listing-tag" id="time_zones"> NUT (UTC -11)</span><br><br><div><br>👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️</div><div><br>We’d love to hear from you 🙂 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻<br><br></div><div><strong><br>Brief overview of this role at Sitemate:<br></strong><br></div><ul><li>We're looking for a full-stack software engineer to join our engineering team, responsible for developing billing infrastructure and supporting authentication across all our products at Sitemate.<br><br></li><li>This role is a perfect match if you have experience building billing infrastructure on platforms like Stripe or similar vendors.&nbsp;<br><br></li><li>Whether you've thrived in startups or led your own venture, if you're ready for a fast-paced environment that values product and engineering, this role is ideal for you. Your level of experience matters less than your enthusiasm to take on more responsibility and make a significant impact.<br><br></li><li>You will have opportunities such as becoming a senior and foundational member of our engineering team.&nbsp;<br><br></li><li>As a member of the Sitemate Start team, you'll contribute to supporting billing and revenue infrastructure with direct engagement, collaboration, and communication with our Head of Product, CTO, and CEO.<br><br></li></ul><div><strong>Employment Type:</strong></div><ul><li>Full-time<br><br></li><li>Based: Remote (Australia or Asia Pacific region only due to timezone requirements)&nbsp;<br><br></li><li>Remuneration - pending experience level<ul><li>Level 1: A$70k - A$90k</li><li>Level 2: A$90k - A$130k</li><li>Level 3: A$130k - A$180k<br><br></li></ul></li></ul><div><strong>What does Sitemate do, exactly?</strong></div><ul><li>Sitemate builds best in class software products for the built world.<br><br></li><li>Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour due to covid-19, Generation Z starting to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.<br><br></li><li>See here an example solar farm project that is powered by Sitemate: <a href="https://newenglandsolarfarm.com.au/the-project/">https://newenglandsolarfarm.com.au/the-project/ &nbsp;<br></a><br></li><li>Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.</li></ul><div>See some of our user reviews for Dashpivot here:</div><ul><li>Capterra: <a href="https://capterra.com/p/178010/Dashpivot/">https://capterra.com/p/178010/Dashpivot/&nbsp;<br></a><br></li><li>G2 Crowd: <a href="https://www.g2.com/products/dashpivot/reviews">https://www.g2.com/products/dashpivot/reviews<br></a><br></li><li>Trust Radius: <a href="https://www.trustradius.com/products/dashpivot-by-sitemate/reviews?o=recent">https://www.trustradius.com/products/dashpivot-by-sitemate/reviews?o=recent<br></a><br></li></ul><div><strong>Why should I consider joining Sitemate?</strong></div><ul><li>Check out Sitemate’s team at the 2022 offsite: <a href="https://youtu.be/DEPrINm_6So">https://youtu.be/DEPrINm_6So<br></a><br></li><li>You can see what people really think about working at Sitemate here: <a href="https://www.glassdoor.com.au/Overview/Working-at-Sitemate-EI_IE3008131.11,19.htm">https://www.glassdoor.com.au/Overview/Working-at-Sitemate-EI_IE3008131.11,19.htm<br></a><br></li><li>Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy: <a href="https://www.linkedin.com/feed/update/urn:li:activity:6980676710161661952/">https://www.linkedin.com/feed/update/urn:li:activity:6980676710161661952/<br></a><br></li><li>Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate: <a href="https://open.spotify.com/episode/7geTCUHFxZUKZ8Yrae4iR7">Building High Quality Features That Solve Customer Problems at SiteMate<br></a><br></li><li>We have equal opportunity for applicants of all genders, ethnicity and sexualities - Sitemate's team is proudly diverse.<br><br></li><li>You will have flexible working options - our team is a blend of fully remote and hub offices. People based in hub cities typically work in the office 2-3 days per week, and 2-3 days working from home.<br><br></li><li>You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. Seven out of the last ten remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.<br><br></li><li>You will get a laptop and a budget to set up your home office (standing desk, monitor, headphones etc).<br><br></li><li>You will be able to attend company-sponsored training, workshops or conferences.<br><br></li><li>You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.<br><br></li><li>You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works:<a href="https://legalvision.com.au/5-essential-elements-employee-share-scheme/">https://legalvision.com.au/5-essential-elements-employee-share-scheme/<br></a><br></li><li>Sitemate has grown from 5 people in 2018 to now over 80, and we’re moving into the next stage of growing past 100! We have a product that customers are strongly engaged with, and every month we get around &gt;400 new leads whilst spending $0 on marketing and 0 cold calling.<br><br></li><li>Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects; the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.<br><br></li><li>Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate (complete coincidence on the names… 😅)<br><br></li><li>Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 VC) and Shearwater Growth Capital.<br><br></li></ul><div><strong>What is the working environment like at Sitemate?</strong></div><ul><li>We are very transparent - monthly Allhands meetings provide the team with direct insight into team updates, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this Allhands meeting we also hear one ‘life story’ from one of our team - learning about different countries and cultures around the world.<br><br></li><li>We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or data entry. We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.<br><br></li><li>You will have a core and close team around you, but will also be exposed to and working directly with multiple departments.<br><br></li><li>You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.<br><br></li><li>We are constantly working to minimise the number of group meetings - daily check-ins are all done asynchronously each morning. But spontaneous 1:1s or small sessions are strongly encouraged!<br><br></li><li>You will always have the support you need to do your job. Everyone you work with at Sitemate will gladly take time out of their work to help or give advice if you need it.<br><br></li></ul><div><strong>What will I be doing day to day in this role?</strong></div><ul><li>You will be working as a Full Stack engineer who will tackle global initiatives (auth, sso, billing and revenue) across several products at Sitemate.&nbsp;<br><br></li><li>Since 2018, we have been managing customer billing manually. We used no-code tools like chargebee to experiment and test different pricing options whilst going through the product market fit journey.&nbsp;<br><br><ul><li>This had many advantages, as it allowed us to test 10-15 different pricing variations over 3-4 years of discovery. However, as of the current scale, we’d need to automate manual tasks around billing and auditing. Your role would be to help automate the process alongside the other engineers.<br><br></li></ul></li><li>For the first couple of months, you will pick up some ‘warm up’ tasks to help you familiarise yourself with our systems and processes, as well as our existing functionality. You will also be getting involved in the planning and optimising billing for our customers and eliminating manual tasks.<br><br></li><li>Your journey starts with familiarising yourself with our systems and processes, followed by active involvement in planning and development. As the project evolves, you'll play a key role in developing new features and resolving challenges.<br><br></li><li>You’ll be working closely with our delivery team (Product Owner &amp; QA Engineers), product team and broader engineering team on both delivering on the project and contributing to decision making around company-wide engineering issues.<br><br></li><li>You will assist our delivery team with diagnosing any production issues by investigating bugsnag and datadog logs, and then creating hotfix releases accordingly.</li></ul><div><br><strong>What will be the biggest challenges for me in this role?</strong></div><ul><li>Early stage project - so there will be unknown unknowns.<br><br></li><li>Working with many other SaaS product’s APIs - likely of different quality standards.<br><br></li><li>Architecting for durability - ensuring that data is queued mid-flight if a service goes offline either end of the automation flow (either ours or a 3rd party connected application).<br><br></li><li>Architecting for backwards compatibility - many variables with our own API versioning and 3rd party SaaS product’s APIs constantly changing.<br><br></li><li>You’ll be working in a high performing team and directly with our most senior team members - who will have high expectations of the person who joins to work on this project.&nbsp;<br><br></li></ul><div><strong>What kind of skills and experience do I need to have? (Ideally most but not all)</strong></div><ul><li>Javascript/Typescript experience, including Node and React, is preferred.<br><br></li><li>Experience with building billing infrastructure with APIs like Stripe.<br><br></li><li>Experience with building no/low code automation product(s) preferred.<br><br></li><li>Experience with AWS products preferred.&nbsp;<br><br></li><li>Broader non-technical understanding of the open API ecosystem, best practices and trends.</li></ul><div><strong><br>FAQs<br></strong><br></div><div><strong>It looks like Sitemate works in industrial verticals like construction and renewable energy, do I need to have industry experience in these areas in order to be successful?<br></strong><br></div><div>Definitely not! We have team members from Tourism, Online Gaming and Hospitality. We will provide the necessary training and systems to learn about the different industries we work in, and there are multiple team members internally who are from our customer’s industries.<br><br></div>

Remote Full Stack Engineer (Sitemate Start)

Remote Full Stack Engineer

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span><br><br><div><br>Pay: equivalent of $16-33 per hour<br><br></div><div><br>Seeking talented coders NOW! Be part of the artificial intelligence (AI) revolution.<br><br></div><div><br>If you are a software engineer, computer scientist, programmer, or just great at solving coding challenges (Codeforces, Sphere Online Judge, Leetcode, etc.), this may be the perfect opportunity for you.<br><br></div><div><strong><br>About Remotasks<br></strong><br></div><div><br>Remotasks makes it easy to earn extra income and contribute to building artificial intelligence tools. Since 2017, over 240,000 taskers have contributed to training AI models to be smarter, faster, and safer through flexible work on Remotasks.<br><br></div><div><br>When you work on Remotasks, you’ll get full control over when, where and how much you work. We’ll teach you how to complete projects that leverage your coding expertise on the platform.&nbsp;<br><br></div><div><strong><br>Responsibilities<br></strong><br></div><div><br>We have partnered with organizations to train AI large language models, helping cutting-edge generative AI models write better code.&nbsp;<br><br></div><div><br>Projects might include:<br><br></div><ul><li>Solving complex coding problems</li><li>Writing test cases to confirm code works efficiently and effectively</li><li>Writing human-readable summaries of coding problems</li><li>Writing explanations of how code can solve problems and why the approach is sound</li></ul><div><br>No previous experience with AI necessary! You will receive detailed instructions on what is expected of you after you complete the application and verification process.&nbsp;<br><br></div><div><strong><br>Qualifications:<br></strong><br></div><div><em><br>Required qualifications:<br></em><br></div><ul><li>Complete fluency in the English language is required. You should be able to describe code and abstract information in a clear way.</li><li>Proficiency working with any of the the following:&nbsp;</li><li>Python, Java, JavaScript / TypeScript, SQL, C/C++/C# and/or HTML.</li><li>This opportunity is open to applicants in India</li></ul><div><em><br>Preferred qualifications:<br></em><br></div><ul><li>Bachelor's degree in Computer Science or equivalent. Students are welcome.&nbsp;</li><li>Proficiency working with any of the the following (in addition to the languages above):</li><li>Swift, Ruby, Rust, Go, NET, Matlab, PHP, HTML, DART, R, Apex, and Shell</li></ul><div><strong><br>What to expect for your application process<br></strong><br></div><div><br>Qualified candidates can begin with an hour!<br><br></div><ol><li>Apply below!</li><li>Once your application is reviewed and accepted, you’ll be taken to Remotasks’ application page</li><li>Here you will be asked to sign up with your Gmail account, set up your account, and verify your identity.&nbsp;</li><li>Complete a screening process</li><li>Confirm your English proficiency, your coding capabilities, and your writing acumen!</li></ol><div><strong><br>Why work on Remotasks?<br></strong><br></div><ul><li>Get the pay you earn quickly - you will get paid weekly</li><li>Earn incentives for high-quality work!</li><li>Work as much or as little as you like</li><li>Access to our support teams to help you complete your application, screening, and project work!</li><li>Earn referral bonuses by telling your friends about us!</li></ul><div><strong><br>Earnings &amp; Duration:<br></strong><br></div><ul><li><strong>Pay: equivalent of $16-33 per hour </strong>(qualification dependent)</li><li>Location: Remote&nbsp;</li><li>Countries: <strong>India</strong></li><li>Duration: Variable depending on project length, flexible hours</li></ul>

Remote Software Engineer - AI Training (Remote Work) (India)

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span><br><br><div>We're seeking an HR Manager to oversee and streamline our human resources functions. This role will focus on aligning HR practices with business objectives, handling employee relations, and reinforcing company culture. Proven HR experience and strong leadership skills are essential. You will be managing two people in the HR team.&nbsp;<br><br></div><div><br><strong>Key Responsibilities:<br></strong><br></div><ul><li><strong>Strategic HR Management:</strong><ol><li>Design and implement company policies that promote a healthy work environment.</li><li>Develop corporate plans for talent acquisition, sourcing, and recruitment activities.</li></ol></li><li><strong>Talent Management &amp; Recruitment:</strong><ol><li>Lead the recruitment process by working with hiring managers, coordinating job postings, conducting interviews, and facilitating onboarding.</li><li>Develop and oversee a performance appraisal system.</li></ol></li><li><strong>Training &amp; Development:</strong><ol><li>Identify and arrange suitable training solutions for employees.</li><li>Monitor HR metrics (e.g., turnover rates, training satisfaction).</li></ol></li><li><strong>Employee Relations:</strong><ol><li>Address grievances and other personnel issues to maintain a healthy work environment.</li><li>Ensure legal compliance throughout human resource management, staying up-to-date with the latest HR federal and state requirements.</li></ol></li><li><strong>Compensation &amp; Benefits:</strong><ol><li>Oversee and manage benefit programs and compensation structures.</li><li>Benchmark compensation and benefits with other companies.</li></ol></li><li><strong>HR Administration.</strong></li></ul><div><br><strong>Qualifications:<br></strong><br></div><ul><li>Bachelor's degree in Human Resources or related field; Master’s or certification is a plus.</li><li>Proven experience as an HR Manager or similar role (3-5 years preferred).</li><li>Knowledge of HR functions (pay &amp; benefits, recruitment, training &amp; development, etc.).</li><li>Understanding of labor laws and disciplinary procedures.</li><li>Outstanding organizational and leadership abilities.</li><li>Proficient in MS Office; familiarity with HRMS is a plus.</li><li>Excellent communication and interpersonal skills.</li></ul><div><br><strong>What We Offer:<br></strong><br></div><ul><li>Competitive Salary and benefits (according to local region)</li><li>Opportunities for Professional Development</li><li>A collaborative and inclusive work environment.</li></ul><div><br></div>

Remote HR Manager

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span>, <span class="listing-tag" id="time_zones"> ART (UTC -3)</span>, <span class="listing-tag" id="time_zones"> UTC -4</span>, <span class="listing-tag" id="time_zones"> UTC -4:30</span>, <span class="listing-tag" id="time_zones"> UTC -3</span>, <span class="listing-tag" id="time_zones"> UTC -2</span>, <span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> AST (UTC -4)</span>, <span class="listing-tag" id="time_zones"> FKST (UTC -3)</span>, <span class="listing-tag" id="time_zones"> NST (UTC -3:30)</span>, <span class="listing-tag" id="time_zones"> CEST (UTC +2)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +1)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span><br><br><div><br>CloudDevs is helping world-class, venture-backed startups find talented JS/typescript developers. You will be employed by one of these startups and play an integral role in their early-stage growth.<br><br></div><div><br><br></div><div><strong>Minimum qualifications:<br></strong><br></div><ul><li>Bachelor's degree in Computer Science or equivalent practical experience</li><li>7+ years of work experience as a software engineer or relevant experience</li><li>Strong and confident communicator in English</li><li>Strong problem solver</li><li>Comfortable with collaboration and open communication across distributed teams</li></ul><div><br></div><div><br><strong>Preferred qualifications:<br></strong><br></div><ul><li>Proven track record of shipping software and successfully released apps (please include names and links on your resume)</li><li>&nbsp;5+ yrs of commercial experience using React or Vue or any JS framework on the front-end and a major framework like Rails/django/go/elixir/java/flask/laravel on the backend.&nbsp;</li><li>Strong technical design and development skills</li><li>Experience with Continuous Integration</li><li>Proven work experience inside of a distributed team, in a remote environment</li><li>Strong attention to detail on every line of code, every unit test, and every commit message</li><li>Comfortable with rapid development cycles and tight schedules</li></ul><div><strong><br>What's In It For You?<br></strong><br></div><ul><li>Most of our clients offer remote work and competitive compensation with bonuses, stock options, and PTO</li><li>Apply once and get matched with multiple pre-vetted employers</li></ul><div>&nbsp;Salary and compensation</div><div><br>$70,000 — $110,000/year for LATAM and European developers<br>Rates vary for other regions.&nbsp;</div>

Remote Fullstack Developer

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> AST (UTC -4)</span>, <span class="listing-tag" id="time_zones"> FKST (UTC -3)</span>, <span class="listing-tag" id="time_zones"> NST (UTC -3:30)</span>, <span class="listing-tag" id="time_zones"> CEST (UTC +2)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +1)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span><br><br><div><strong>Job Description:<br></strong><br></div><div><strong>We are seeking a skilled and customer-focused Chinese Customer Service Representative to join our team. The ideal candidate must be able to fluently speak both English and Chinese and work in the EST time zone. The position will involve handling customer inquiries and complaints through various channels, including phone, email, and chat.<br></strong><br></div><div><strong>&nbsp;<br></strong><br></div><div><strong>Responsibilities:<br></strong><br></div><div><strong>&nbsp;<br></strong><br></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Respond to customer inquiries and complaints in a timely and professional manner</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Provide accurate information and assistance to customers regarding our products and services</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Handle customer issues and escalate as needed to ensure timely resolution</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Communicate effectively with other departments to resolve customer issues</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Ensure customer satisfaction through excellent service<br></strong><br></div><div><strong>Requirements:<br></strong><br></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Fluent in both English and Chinese</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Customer-oriented with excellent communication and problem-solving skills</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Experience in customer service or related field</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Ability to work full-time in the EST time zone (9 am to 5 pm)</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Strong computer and typing skills</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Ability to work remotely with reliable internet access<br></strong><br></div><div><strong>&nbsp;<br></strong><br></div><div><strong>Benefits:<br></strong><br></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Competitive salary and benefits package</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Opportunities for growth and advancement</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Positive work environment<br></strong><br></div>

Remote Bilingual Chinese & English Customer Service Representative

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> ART (UTC -3)</span>, <span class="listing-tag" id="time_zones"> UTC -4</span>, <span class="listing-tag" id="time_zones"> UTC -4:30</span>, <span class="listing-tag" id="time_zones"> UTC -3</span>, <span class="listing-tag" id="time_zones"> UTC -2</span>, <span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span><br><br><div>Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in</div><div><br></div><div>In this role, you’ll be responsible for developing mobile-first, responsive front ends that are used millions of times per day. We wrote our frontend from scratch in VueJS about 3 years ago, so you’ll be working with the latest technology instead of wrangling with decades-old spaghetti code.&nbsp;</div><div><br></div><div>A willingness to work in VueJS is fine - as long as you are willing to learn and have demonstrable experience in a similar frontend framework.</div><div><br></div><div><br></div><div><strong>Our Stack (we don't expect you to have all of these)</strong></div><div><br></div><div>Vue + Vuex + Vue Router + Webpack + Less + SCSS</div><div>Element UI</div><div>FreeMarker</div><div>AWS, Circle, Drone CI, K8s</div><div><br></div><div><strong>Responsibilities</strong></div><div><br></div><div>Develop mobile-first frontends in VueJS</div><div>Focus on performance and user experience</div><div>Create frontends for the backend management systems</div><div>Participate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate</div><div>Participate in team ceremonies including planning, grooming, product demonstrations, and team retrospectives</div><div>Mentoring less experienced team members</div><div><br></div><div><strong>Requirements</strong></div><div><br></div><div>Minimum of 2+ Years within a relevant role</div><div>Familiarity with at least one: Vue, React, Angular</div><div>Familiarity with Git, ES6, Webpack, Less or Sass, and NodeJS</div><div>Familiarity with state management like Vuex, Redux, Ngrx</div><div>Excellent communication skills&nbsp;</div><div>Knowledge of backend stack is a plus</div><div><br></div><div><strong>Benefits</strong></div><div><br></div><div>Quarterly and flash bonuses</div><div>Flexible working hours</div><div>Education allowance</div><div>Referral bonuses</div><div>28 days paid annual leave</div><div>2 x annual company retreats (Lisbon + Dubai in 2022 / Phuket in Q2 2023 + 1 more TBC!)</div><div>Highly talented, dependable co-workers in a global, multicultural organisation</div><div>Payment via world class online wallet system DEEL</div><div>Top of the line equipment supplied by market leader Hofy</div><div>We score 100% on The Joel Test</div><div>Our teams are small enough for you to be impactful</div><div>Our business is globally established and successful, offering stability and security to our Team Members</div><div><br></div><div><br></div><div><strong>Interview Process</strong></div><div><br></div><div>HackerRank Test&nbsp;</div><div>Remote video screening with our Talent Acquisition Team + live ID check</div><div>Remote 90 min video interview loop with 3 x Team Members (30 mins each)</div><div>Pre offer call with Talent Acquisition Team</div><div>ID check via Zinc</div><div>24-72 hour feedback loops throughout process</div>

Remote Frontend Engineer

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span><br><br><div>We’re looking for a Product Marketing Manager (remote) to join our team. This role requires a strong understanding of managing product launches, go-to-market strategy, positioning and data insights across different marketing channels. This role reports to the CEO &amp; Founder.&nbsp;</div><div><br></div><div><strong>Responsibility</strong></div><ul><li>Own the go-to-market/feature release plans.</li><li>Create content such as product tutorial articles, video scripts, website copies, email copies, etc.&nbsp;</li><li>Be a product expert. Understand the product from the inside out to communicate it to our users.&nbsp;</li><li>Executing the marketing and rollout of features across multiple channels</li><li>Deep knowledge and understanding of the competitive market landscape, personas, and audience</li><li>Analyze data, and gather user feedback and insights to help drive growth, adoption, and demand</li></ul><div><br></div><div><strong>Requirements</strong></div><ul><li>2+ years of product marketing experience in SaaS</li><li>Superior fluency in English, both spoken and written</li><li>Strong content background</li><li>Results-oriented mindset</li><li>Good research skill</li><li>Our product is quite technical; you must want to learn it and have the ability to translate technical jargon into simple words.</li><li>SEO experience</li><li>Data analytics skill</li></ul><div>&nbsp; &nbsp; &nbsp; &nbsp;Nice to have</div><ul><li>Experience working in the live streaming/broadcasting industry</li></ul><div><br></div><div><strong>Benefits:</strong></div><ul><li>Work from anywhere</li><li>Competitive salary</li><li>Healthcare insurance coverage</li><li>Co-working space expenses covered</li><li>Annual learning stipend for use on courses, conferences, and more—your choice</li><li>Annual all-company retreats</li><li>We highly value work-life balance. In your first year, you'll receive 12 vacation days in addition to local holidays. From your second year, this will increase to 18 vacation days annually.</li><li>Opportunity to travel abroad for conferences</li></ul>

Remote Product Marketing Manager

<strong>Time zones:</strong><span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span>, <span class="listing-tag" id="time_zones"> CVT (UTC -1)</span>, <span class="listing-tag" id="time_zones"> WAT (UTC +1)</span>, <span class="listing-tag" id="time_zones"> SAST (UTC +2)</span>, <span class="listing-tag" id="time_zones"> EAT (UTC +3)</span>, <span class="listing-tag" id="time_zones"> LINT (UTC +14)</span>, <span class="listing-tag" id="time_zones"> TOT (UTC +13)</span>, <span class="listing-tag" id="time_zones"> CHAST (UTC +12:45)</span>, <span class="listing-tag" id="time_zones"> LHST (UTC +10:30)</span>, <span class="listing-tag" id="time_zones"> AEST (UTC +10)</span>, <span class="listing-tag" id="time_zones"> ACST (UTC +9:30)</span>, <span class="listing-tag" id="time_zones"> ACWST (UTC +8:45)</span>, <span class="listing-tag" id="time_zones"> MART (UTC -9:30)</span>, <span class="listing-tag" id="time_zones"> NUT (UTC -11)</span><br><br><div>Selected candidates will undergo a series of tests with the final test being a part time/contractual paid probation period. The candidates will then only be hired on full time if their performance is excellence and they are a great fit for the team.&nbsp;<br><br>Candidates with the following proficiencies will be considered first:<br><br>- Web Design (HTML, CSS, Javascript, Wordpress, ClickFunnels)<br>- Graphic Design (Photoshop, Canva)<br>- Project Management Software (ClickUp, Asana, Monday.com)<br>- AI (ChatGTP)<br>- English<br><br>Candidates should have a propensity towards using AI tools and leverage them as regularly as possible to maximize their efficiency<br><br>Apply Here:<br><br>https://sharing.clickup.com/1272588/t/h/1vyjjjz/HDSRZDAL09EHHB3</div>

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