As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers through phone, chat and web solving product related queries as a valued partner and trusted advisor. You will strive to deliver a human and helpful Support experience through creative problem-solving and partner with our customers to help grow their business. Through working closely with your team, you will help build a positive, inclusive, and psychologically safe environment, accepting of all differences that makes HubSpot Support a diverse and unique place to work. We’re a hybrid team, with this role being open in our Dublin office, Berlin office, with remote and flex options for both Germany and Ireland. This role is a full-time position.  In this role, you will: Apply business acumen to our customer situations to proactively identify challenges and opportunities Use phone, live chat, and web tickets, you’ll partner with customers to effectively resolve Apply now and work remotely at HubSpot